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Future of Property Management Panel with Travis Bohling, Matthew Whitaker, Jen Ruelens, Peter Lohmann

Triple Win Property Management

CHAPTER

How to Onboard a New Client

Peter: I believe that tenant screening should be done blind. The person who's approving into nine rental applications should never meet the potential tenant and honestly shouldn't even know their name. Customer service within our property management companies should be separated from operations, he says. Peter: High-D folks are go-getters they're willing to just jump in a car and go get something done right these are task oriented people those folks are amazing but most of our organization is filled with them.

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