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Eric Vishria – The Past, Present, and Future of SaaS and Software - [Invest Like the Best, EP.183]
Invest Like the Best with Patrick O'Shaughnessy
What Do You Not Understand Well Right Now That You Wish You Did
All of the data across customers is now in one place, one virtual place. But it's still solated customer by customer so it's still like a very customer by customer experience. The customer one thousand don't get benefit from the vendor having nine hundred ninety nine other customer data. And i think that there's a lot of potential benefit of these sass companies to actually anonymize, look across customer data and make each customer's experience better as a result....
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