THINK AND GROW RICH - Commented Book
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Marketing Personal Services Effectively and Permanently
The coal operators and the unions drove hard bargains in negotiating their labor contracts. The cost of the bargaining was passed on to the customer by adding to the price of the coal. Inadvertently, they had built up a wonderful business for the manufacturers of oil burning stoves and furnaces. Before the gas companies learned that their scowling meter men were offending customers, their competitors, the polite salesmen of oil burners, came along. Every man or woman must be their own sales force of their personal services.
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