Stripe’s James Dyett on a customer-first approach to sales
The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
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The Business Lesson You Learned From Your Early Days?
In the very early days i joined stripe, we had about a dozen or so sails raps. We were more focused on start ups and midmarket growth technology companies. But our install base was growing at such a rapid clif that they were quickly going to have those same needs. You needt start selling to where your customers are going to be, not just where they are to day.
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