5min chapter

Banking Transformed with Jim Marous cover image

Leveraging Data for Strategic Decisions and CX in Banking

Banking Transformed with Jim Marous

CHAPTER

Navigating Challenges in Data-Driven Banking Strategies

This chapter explores the hurdles financial institutions encounter with data-driven strategies, highlighting the necessity for clear goals and outcomes. It discusses how a focused approach can turn data into a powerful tool for improving decision-making and measuring success through internal efficiencies and customer satisfaction.

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