15min chapter

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Best uses for Bilt points | Frequent Miler on the Air Ep297 | 3-14-25

Frequent Miler on the Air

CHAPTER

Marriott & Loyalty Program Challenges

This chapter examines potential new policies from Marriott regarding guest reservations and account sharing that could impact platinum members' experiences. It discusses the implications of punitive measures on loyalty program members and compares them to recent challenges faced by Southwest Airlines in maintaining customer satisfaction. Additionally, the chapter highlights personal experiences from a competition among frequent flyers and explores the complexities of mile transfers, focusing on upcoming changes in reward integrations.

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