Phil Miller turned a tiny pet shop doing $100k in sales into a regional pet boarding brand — and the ideal PE platform.
Topics in Phil’s interview:
- Pivoting from real estate to the pet industry
- Slow renovation creating a financial mess
- Delegation is the key to growth
- The real cost of a cheap turnaround
- Building a pet resort brand
- Accelerating growth with Store Capital
- Why franchising is a poor option in his industry
- Dealing with tire-kicking searchers
- Partnering with private equity
- Emotional rollercoaster of combining cultures
References and how to contact Phil:
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Edited by Anton Rohozov
Produced by Pam Cameron
