Lenny Kravitz: Ben Williams was a previous guest on this podcast, who suggested you join. He said to me in that moment, my first conversation with Ben, which was really early in the days of starting product operations at Pendo. And we were going through all these just really crazy things that he was going through. So and I was just so, you know, it's just kind of full circle, right?I think he connected us and and he was one of the reasons I started to say one of the best things that my my first boss and product always told me was you have to provide a way to give back.
Christine Itwaru is a longtime product operations leader at Pendo and more recently has taken on the larger role of Principal Strategist there. Before leading product ops, Christine spent 12 years in product management. In this episode, we delve into the rapidly growing field of product ops and discover how Christine is part of shaping the role industry-wide. She helps us define the role of product operations, what kind of person would be a good fit for the product ops role, when your company would benefit from product ops, and what red flags to look for if you decide to go down this path.