Standard Deviations with Dr. Daniel Crosby cover image

Brendan Frazier - 10 Essential Rules for Providing Human-First Financial Advice

Standard Deviations with Dr. Daniel Crosby

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How to Use Reflective Listing to Increase Tips

People love to hear their words repeated back to them. How can we do this in a way that doesn't feel clownish or sort of like parroting? So are you familiar with the waiter study around? All right. Well, I assume that you know all of these studies. Yeah. It just speaks to how powerful it is for the brain to hear its own words repeated back. That's a much more powerful way to a bring back up what you're talking about and make it vivid.

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