This episode is all about the importance of diverse thinking. Matthew Syed explains how the FA embraced diversity off the pitch, which contributed to success on it, and how the tragedy of 9/11 could have been avoided had the CIA been less collectively blind because of a lack of cultural diversity. It's to do with 'homophily', which is our tendency to bond with people who are socially similar. And if you've ever thought that meetings at work are 'catastrophically inefficient', this episode will prove you correct.
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Hosted on Acast. See acast.com/privacy for more information.
