Transformation Ground Control: Digital Transformation, ERP Implementation, Change Management, and Digital Strategy cover image

Everything Software Implementation: Planning, Readiness, Early Signs of Trouble and Red Flags

Transformation Ground Control: Digital Transformation, ERP Implementation, Change Management, and Digital Strategy

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Balancing User Experience and Technology Implementation

The chapter explores the significance of involving end users in technology implementations and the repercussions of IT departments neglecting user experience. It emphasizes aligning technology solutions with business processes and discusses challenges faced with legacy systems like SAP's S4 HANA. The conversation also touches on effective communication strategies and the importance of scalability in ERP systems as a company evolves.

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