How AI is creating support roles, not taking them
The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
Adding New Roles for AI Analysis and Conversation Design
This chapter focuses on the addition of new roles within Deliver at Christian, specifically in AI analysis and conversation design. The speakers discuss hiring someone full-time for AI and forming an operational committee for support reps interested in development.
00:00
Transcript
Play full episode
Remember Everything You Learn from Podcasts
Save insights instantly, chat with episodes, and build lasting knowledge - all powered by AI.
