
#CX 61: A Culture of Customer Obsession w/ Ned Arick
B2B Growth
00:00
The Rewrite of the Narrative of Business
"I grew up in a very small town, where everybody knew everybody. We cheered on the same teams," he says. "And so that's a big thing for me is creating community ... I want everything to be a big, almost happy family as kumbaya's"
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