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Josh Kaderlan (Lob)

StaffEng

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How Does an Incident Response Process Work?

iam generally ay more aggressive than most people i've met about declaring something dent. We have a mechanism for getting each incident like a unique identifier. It's pretty sure for te create a slack channel, usually, set up a zoom bridge so that people can coordinate in realer time rather than trying to do things in slack. The thing that i focus on when i'm an incident commander is reassuring people.

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