Today's guest is Konstantin Kugler, Co-Founder and Head of Product at Laya Technologies in Munich. Laya are running the most advanced and flexible smart packaging platform to power the leading travel retail brands of tomorrow. They have developed an advanced Machine Learning-based technology to dynamically package personalised trips in realtime while integrating all product categories for which it has won multiple awards such as Deloitte Technology Fast50 and Forbes AI30.
Laya creates a massive, new commodity segment called Dynamic Packages. Their technology allows B2B clients to generate and book any trip from single-stop packages to complex multi-stop tours via a single, powerful API and make them directly bookable online for consumers. Laya runs on a highly scalable, lightweight transactional business model, made for a Post-Covid travel industry.
In the episode, Konstantin will discuss:
How Laya are impacting the customer experience in the travel industry,
Building the right foundations to achieve success,
The impact of Covid-19 on the company,
Their innovative offerings to customers such as their vacations package &
What’s in store for the near future at Laya
