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REPLAY (EP.16) Thomas Russo – Buy and Hold...and Then What

Capital Allocators – Inside the Institutional Investment Industry

CHAPTER

The Value of Listening

In this chapter, the importance of listening is discussed, emphasizing its role in the research process, uncovering valuable information, and picking up on surprising insights. The chapter also shares an anecdote about a conversation that revealed management issues and highlights the value of asking probing questions.

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