Is There a Gap Between Complexity and System Thinking?

There's a big gap between the literature that's out there about complex systems and what we use in our practice. I think there's a psychology piece where it's scary, like the degree of uncertainty and lack of control in the world is scary. And so it's sometimes easier to stay in the and of mechanical certainty and control because it feels good, which it does. A tactical question for you: How do you set up a pre brief? There's no one right way to do it; i want everybody to get a sense of the different viewpoints of the room. This is not a space for blame. We're here to learn together. It's got to be short. Those are