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Marc Randolph: Co-Founder of Netflix of The Truth of Money

The Money Podcast

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Netflix's Retention Strategy Is a Content Game

Hastings: "It's a content game now. And retention fundamentally is having people feel that that fills that place for them of helping connect them with good content" He says Netflix doesn't necessarily see themselves competing, you know, with Amazon or with Apple or with Disney. Hastings jokes that they compete with sleep. They compete with Fortnite. If you're not delivering value for how someone wants to spend their time, you're not going to retain your customers.

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