Advancing Machine Learning at Capital One with Dave Castillo - #328
The TWIML AI Podcast (formerly This Week in Machine Learning & Artificial Intelligence)
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Innovating Machine Learning Roles and Design Thinking at Capital One
This chapter explores a new role at Capital One that merges product management with design thinking in the machine learning sector. It focuses on empathy interviews conducted to understand the challenges faced by key stakeholders, shaping a product roadmap designed to improve efficiency and address user pain points.
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