3min chapter

The Paul Wells Show cover image

A man in transit: What moves Andy Byford?

The Paul Wells Show

CHAPTER

Can You Improve the MTA Within One Year?

There's an obvious disconnect between yourself and the governor. There is a growing disconnect between you and the staff of the MTA and the board, even though you had worked to remain a cohesive team. The first year went really well we were left to our own devices. We drove up subway performance punctuality from a woeful embarrassing 59% to over 80%. And then I got a rather odd phone call from the governor telling me there is going to be a change to the L project.

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