2min chapter

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#157 Computer lawyer takes first court case; brains speed up with age

New Scientist Podcasts

CHAPTER

Can AI Be Used to Reverse Bank Fees?

Broder says he recently used the same AI to talk directly to customer service staff at his bank with a synthesized voice. And it successfully reversed several bank fees. Broder: "It can spend half an hour on the phone quibbling over a small amount that a person would probably give up on"

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