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351 The Ultimate Marketing Engine by John Jantsch

The Marketing Book Podcast

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How a Customer Success Track Can Help You Close More Deals

I think for us, I'll use us as an example. It helps us close more deals because everybody else is talking about the tactic today. We're basically selling them a strategy that's going to allow them to differentiate their business so thoroughly that people will expect to pay a premium for their products and services. And ultimately that will lead to recurring revenue that may allow them to exit their business. They hadn't actually even given themselves permission to express it, you know, because they're admired in the why doesn't this work? You've got a roadmap and that's really what we want.

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