Operations are things outside the substance of the negotiation that can impact its outcome. Learn the four basic categories of operations, and how to deploy and diffuse them yourself.
This episode is based on the online course offered by Negotiation Strategist Research.
We cover the research revealed in part in his live course and the workbook the Operational Problem Solver.
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The host and our guests anonymize case studies, stories, and examples. Any resemblance to real persons and similar circumstances is coincidental. Nothing in this podcast should be relied upon as legal, financial, psychological, or medical advice. As such you should not rely solely on the information in this podcast. Please consult the relevant licensed professional in your jurisdiction to get information before you change your position in reliance on any information presented.
