How to Surface the Real Issue?

In the absence of that though, you just ask people, or you canhave a sense. The more stress the environment, the more likely people are to not tell you the truth. So it's actually an iterative process. And acting is not people sitting in a room, action planning, n here's what we're going to do. You actually need change happen in organizations. It's part of why nudges are so important. We saw this with e technology, come we worke with a technology company, famously bad culture. First diagnostic, things are fine. Here's some things to work on. Second assessment back to those actions and say, did this help? It does not