The Symbolism of Hats and Listener Engagement

Join us for Episode 11 as we go into High Reliability Organizing (HRO) with this key 1995 article from the Journal of Management. HRO is a specialist sub-field in organization theory focused on the development of processes and mechanisms that remove and reduce instances of organizational failure. This is quite a big deal as organizations most usually operating HRO principles are nuclear reactors and propulsion, chemical processing, space operations and various forms of infrastructure! With the help of our resident High Reliability expert Ralph Soule we make sense of what HRO is and what role organizational culture plays in it!