The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom cover image

Intercom on Product: Speeding back up when momentum drops

The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

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Are You Blindly Following a Process?

Some of the things youe cut deep, like i said, some things like people being afraid to make some decisions. And then kind o like a little bit of cargo culting. People tend to be very thoughtful of one another and ampathetic and kind. But that can lead to te kind of designed by committee at the worst times. You have to be very open minded, especially tiring eyes leaders," Li says.

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