The Importance of One on Ones

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I think COVID really gave us some real practice and let's say agita about this at a point when you saw more and more employees raising their hands saying I'm depressed. Show the employee that they matter as a person first and employee second. You just ask, ask and prime the pump a little bit. And more often than not, you will get way more than you can work with.

Bill Schaninger explains why middle managers are critical to an organization’s success—and shares powerful principles for better leading.

— YOU’LL LEARN —

1) Why middle managers are often underappreciated

2) The number one thing middle managers should be doing

3) The simple secret to retaining top talent

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— ABOUT BILL —

Bill Schaninger is a senior partner in McKinsey's Philadelphia office. He advises CEOs, government ministers, and senior executives on organizational health and improvement. He is McKinsey's expert on the power of culture, values, and leadership in improving business outcomes. He holds an MS and PhD in management from Auburn University and an MBA and Bachelor of Business Administration from Moravian College. He is a coauthor of Beyond Performance 2.0.

• Book: Power to the Middle: Why Managers Hold the Keys to the Future of Work

• Article: "Help your employees find purpose—or watch them leave" with Naina Dhingra

• Email: Bill.Schaninger@gmail.com

• LinkedIn: Bill Schaninger Ph.D.

— RESOURCES MENTIONED IN THE SHOW —

• Past episode: 150: Expressing Radical Candor with Kim Scott

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