The Emergency Mind Podcast - Dana and Shariar Zatabchi

The ER is like jazz music and I'd say get a jazz musician on here or musician of some sort who can talk about improvisation in Music. The answer to your second question advice to people no matter where you work or what you do check your own pulse whenever anything gets chaotic. And remember that sometimes the chaos is all around you and all you can do is bring order to the chaos for a little bit.