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The Vigilante and the Air Traffic Controller
Cautionary Tales with Tim Harford
The Role of Professional Negligence in Accidents
Peter Nielsen's screw up was one hole in a slice of cheese. It wouldn't have mattered if there hadn't been other holes in other slices. A Swiss court fined managers at SkyGuide for having allowed a culture of negligence to develop in the workplace. Vitaly Kalloyev walked back to his hotel, covered in air traffic controllers blood. He didn't see him make his way up to his king size room. The charge was murder. Peter Nielsen had bled to death.
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