Fred Smith: The Story of FedEx [Outliers]
The Knowledge Project with Shane Parrish
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Foundations of FedEx: Pivotal Moments and Leadership
This chapter explores the key moments and challenges Fred Smith faced in establishing FedEx, focusing on the critical role of delivery reliability. It highlights Smith's innovative vision, including the hub-and-spoke model and the importance of employee loyalty, as well as the company's evolution amidst setbacks and regulatory changes. The narrative emphasizes the relentless pursuit of knowledge and adaptation as essential components of transforming FedEx into a global logistics leader.
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