Episode 248: Mapping Conversations with Rebecca Evanhoe
UI Breakfast: UI/UX Design and Product Strategy
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What's the Interaction Goal?
There's a lot that goes into designing the personality. Usually most processes start by having a group identify kind of the goals. And then you have to figure out what personality is going to help support and fit with those interaction goals. From there you can figure out, ok, if we want this person to be friendly and efficient, how does the voice sound? What are some samples of word choice that we need to be using?
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