The first part about inviting and almost requiring that instant response increases what i call the f word of communication, and that is fidelity. By building in that repetition, you actually confirm that the other person heard what you were saying. So extending that invitation and creating the psychological safety inte space can be a critically helpful so much in what you just said. Having those explicit rules that everybody sees and you go through those steps can be very helpful to being effective, efficient and making sure that you achieve the goal.
In this episode of Think Fast, Talk Smart, Sara Singer, a professor of organizational behavior (by courtesy) at Stanford Graduate School of Business and a professor of medicine at Stanford School of Medicine, sits down with lecturer Matt Abrahams to discuss the role of open communication in high-performing teams. “Learning requires leadership that reinforces learning, a supportive environment, including especially psychological safety, but also an appreciation for differences when you’re working with people of lots of different backgrounds, and openness to new ideas,” she says.
Connect: