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25min chapter
Off Script: Reinventing customer service with AI
Intercom on Product: Building Software in an AI-first World
Evolution and Impact of Large Language Models in AI and Customer Service
Exploring the advancements and applications of large language models, such as GPD, in natural language processing tasks like translation, while addressing challenges and emphasizing disciplined development for high-quality AI products in customer service.
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Listen to the best highlights from the podcasts you love and dive into the full episode