How AI Is Transforming Crisis Communications

Operation “Chargeback” takes down global fraud networks. An investigation reveals the dangers of ADINT. M&S profits plunge after a cyberattack. Google patches a critical Android flaw. Asian prosecutors seize millions from an accused Cambodian scam kingpin. Ohio residents are still guessing water bills months after a cyberattack. Houston firefighters deny blame in city data breach. Nikkei reports a slack breach exposing 17,000 records.The Google–Wiz deal clears DOJ review. Ann Johnson welcomes her Microsoft colleague Frank X. Shaw⁠ to Afternoon Cyber Tea. Norway parks its Chinese Bus in a cave, just in case. 

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Afternoon Cyber Tea

On this month's segment from Afternoon Cyber Tea, host Ann Johnson welcomes Frank X. Shaw⁠, Chief Communications Officer at Microsoft, to explore the critical role of communication in cybersecurity. They discuss how transparency and trust shape effective response to cyber incidents, the importance of breaking down silos across teams, and how AI is transforming communication strategies. You can listen to Ann and Frank's full conversation here, and catch new episodes of Afternoon Cyber Tea every other Tuesday on your favorite podcast app.

Selected Reading

Operation Chargeback: 4.3 million cardholders affected, EUR 300 million in damages - Three criminal networks suspected of misusing credit card data from cardholders across 193 countries; 18 suspects arrested (Europol)

Databroker Files: Targeting the EU (Netzpolitik)

M&S profits almost wiped out after cyber hack left shelves empty (BBC News)

Google releases November 2025 Android patch, fixes critical zero-click flaw (Beyond Machines)

Prosecutors seize yachts, luxury cars from man accused of running Cambodia cyberscams (NPR)

Cyberattack that crippled Middletown's systems shows how hackers target smaller cities (Cincinnati.com)

Houston data breach exposes firefighters’ personal info, union says they’re being blamed (Click2Houston)

Japanese publishing company Nikkei suffers Slack compromise exposing data of over 17,000 people (Beyond Machines)

Google Clears DOJ Antitrust Hurdle for $32 Billion Wiz Deal (Bloomberg)

Dybt i et norsk fjeld blev en kinesisk bybus splittet ad. En status på vores frygt (Zetland)

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