Ep47 - Chris Voss: "Never Split the Difference"
Talks at Google
00:00
Is It Time for Threat and Retaliation?
I don't know any time that people after the fact have said, yeah, that was the right thing to do. One of our main core philosophies is no deal is better than a bad deal. I still regret the loss of that relationship and I will try to repair it. Psychologically, you've been cheated. That person has hurt you and you want to pay him back. And revenge is best served cold, as they say. But if you're going to be long term greedy, your most valuable commodity is time.
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