Introduction

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In this episode, C. Ryan Jones, Regional Enterprise Sales Sr. Director at Microsoft, discusses how to maintain the balance of power in negotiations and conflict resolution.

At the end of this episode you will be able to:

1. Remain calm in a negotiation

2. How to dis-arm your opponent

3. Manage emotions during negotiations

Topics of Interest:

1. Contract Negotiation

2. Partnership Negotiation

3. De-escalation Tactics

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Microsoft News website https://news.microsoft.com/

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The Ultimate Negotiation Guide: https://www.americannegotiationinstitute.com/guides/ultimate-negotiation-guide/

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