Client Case Study: How We Used This 4-Step Process to Increase Client Retention From 89% to 92%
Community Creators with Shana Lynn
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Reengagement - Mindset Is the Biggest Factor in Customer Engagement
The fourth step is to then reach out, right? We have a compelling reason for them to reengage. So now we're actually going to reach out with a graceful invitation. Mindset is one of the biggest factors anytime you're dealing with customer activation and engagement. You know, my motto, ABO always be onboarding. This is like a re onboarding process.
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