3min chapter

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JEDI mind tricks with Teresa Torres

Rocketship.fm

CHAPTER

Design Justice, Equity, Diversity and Inclusion

Before the break, we heard teresa torres begin to take us on a bit of jetti training. Teresa started out think about how we can do a better job of incorporating justice, equity, diversity and inclusion into the customer discovery process. Steve jobbs even said, customers don't know what they want until we show it to thema. We have some humoriss in the tech industry where we believe that we're the experts and that we can design four people. So here's what i want to clarify: We are experts in technology, but our customers are experts in their own lives,. And so really what we want to do when we talk about designing with is we want to combine

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