13min chapter

I Hate It Here cover image

S4 E9: Getting Personal: How Individualized Communications Boost Morale, with Nicole Alvino of Firstup

I Hate It Here

CHAPTER

Personalized Communication for Employee Engagement

The chapter emphasizes the importance of individualized communication in HR to improve connection and engagement at work. Examples from Enron and Boeing showcase the positive impact of personalized communication on employees' morale and company culture. The conversation also explores leveraging automation technology to deliver personalized experiences at scale for a more inclusive and engaging workplace.

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