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The Essentials: Making Sound Decisions

Women at Work

CHAPTER

In Defense of Indecisiveness

Harvard Business School professor Leslie John is a behavioral scientist. She studies how people make decisions and she knows which methods tend to improve the quality of those decisions. Tanya embraces the challenge, recognizes the care and skill required to make sensible decisions for her patients and staff. One aspect of decision making that she's looking to get better at is how she analyzes the options and then communicates them.

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