In Defense of Indecisiveness

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Harvard Business School professor Leslie John is a behavioral scientist. She studies how people make decisions and she knows which methods tend to improve the quality of those decisions. Tanya embraces the challenge, recognizes the care and skill required to make sensible decisions for her patients and staff. One aspect of decision making that she's looking to get better at is how she analyzes the options and then communicates them.

Do you find it tough to make decisions? Do you get stuck coming up with options (or overwhelmed by too many of them)? Or maybe you worry about how people will take your decision and if they’ll disagree with it? Do you often grapple with guilt or regret after making a final call?

A dentist who directs a public health clinic wants to gain confidence in her ability to make sound decisions. Behavioral scientist Leslie John shares methods for not overthinking, preempting pushback, and making peace with a tough call.

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Leslie John is a behavioral scientist and professor at Harvard Business School.

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