2min chapter

Y Combinator Startup Podcast cover image

#154 - Matt Cutts

Y Combinator Startup Podcast

CHAPTER

The Importance of Talking to Your Users

At YC, we basically shove people out the door to go talk to their users. You will be radically surprised by the kind of words they use. The team that we have at Veterans Affairs has literally talked to 5,000 veterans over a course of like four years. We built one feature and it was so if you've been discharged for like other than honorable reasons. So traumatic brain injury, PTSD, don't ask, don't tell, whatever.

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