2min chapter

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Why 'doing everything' at work won't work

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CHAPTER

The Less Productive Managers Don't Give Less.

The less productive managers were the kind of people in the organization that would respond to every request, they'd say yes to everything. But when they gave help, they arranged for it to be seen as and signaled as something we do for each other. That's what Frank Flynn found to be the differentiating factor between those groups of managers.

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