Consumer Banking Post-COVID: Trends and Strategies

This chapter examines the evolution of consumer banking following the disruptions caused by COVID-19, with a focus on a specific bank's strategy to serve high net worth clients. It discusses consumer spending patterns, the impact of interest rate changes, and the current state of mortgage rates affecting refinancing decisions. Additionally, it touches on the expectations for a favorable regulatory environment in 2025 and the potential for increased mergers and acquisitions in the sector.