Navigating the Chinese Market and the Importance of Customer Experience

This chapter explores the ideological tensions between capitalism and authoritarian governance in China, along with the strategic partnerships U.S. companies form to thrive in the market. It also emphasizes the significance of customer service for startups and introduces Zendesk as a crucial resource for improving customer experiences.

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This Week in Startups is brought to you by…

Eight Sleep. Good sleep is the ultimate game changer. The newest generation of the pod, the Pod 4 ultra has arrived. Head to https://www.eightsleep.com/twist and use code TWIST to get $350 off the Pod 4 Ultra.

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CLA. Innovation takes balance. CLA's CPAs, consultants, and wealth advisors can help you get from startup to where you want to end up. Get started now at ⁠https://www.claconnect.com/tech

Todays show:

Alex Wilhelm joins Jason to discuss Waymo crash implications (3:53), Apple's AI announcements post-WWDC (17:17), inflation cooldown (27:21), and more!

Timestamps:

(0:00) Jason and Alex kick off the show

(3:53) How Waymo handled a crash and self-driving car standards

(8:08) Eight Sleep - Head to https://www.eightsleep.com/twist and use code TWIST to get $350 off the Pod 4 Ultra.

(10:04) Car safety technology

(17:17) Apple's AI announcements and stock impact

(25:41) Zendesk - Get six months free at

http://www.zendesk.com/twist

(27:21) Inflation update: Recent CPI data and its implications

(33:34) High interest rate environment and venture capital

(40:48) CLA - Get started with CLA's CPAs, consultants, and wealth advisors now at ⁠https://claconnect.com/tech

(42:12) 10 companies most likely to IPO