Organizational charts are virtually useless and oftentimes get in the way they're necessary. If you don't have somebody who represents one of the six on the team, you've got to reach down at the organization or something's going to fall through the cracks. "Clarity is an organization's best friend to some extent," he says.
Organizational health comes from simple day-to-day disciplines. Join Patrick Lencioni and me as we continue our discussion on the four disciplines that create healthy organizations.
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