The Importance of Stakeholder Empathy

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I think especially for more senior leaders who have like been around the block and have some experiences under their belt, like they were making decisions long before they had access to this type of data. And so it's a lot of unlearning of behaviors too. I don't think an analyst starts on day one is like, okay, first thing I'm going to do is put together my change management plan. Like, you know, that's more important than getting access to the systems,. But it's a huge component.

This topic was such a big deal that we managed to have no guests, and yet we had five people on the mic! Why? Because this episode doubles as a marker of a shift in the show itself. Beyond that, though, we had a lively discussion about how every business stakeholder professes to being committed to being data driven. That should make every stakeholder super easy to work with, right? And, yet, analysts often find themselves struggling to get on the same page with their counterparts due to the realities of the data: what it can and can't do and how it is most effectively worked with. Not a small topic! There were even pop quizzes (feel free to let us know how you'd score the answers)! For complete show notes, including links to items mentioned in this episode and a transcript of the show, visit the show page.