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14min chapter
The Science of Effective Communication | Charles Duhigg
10% Happier with Dan Harris
Embracing Differences in Conversations
The chapter emphasizes the significance of acknowledging and embracing differences in conversations, especially regarding societal backgrounds. It discusses active listening, understanding varying perspectives, and engaging in meaningful dialogues to promote connection and mutual understanding. The technique of looping for understanding in conflict situations or tough conversations is highlighted, along with the importance of reflective listening as a powerful communication tool.
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