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E1077: “Alchemy” Author Rory Sutherland on the Darwinian approach to business, analyzing outliers, why eccentric CEOs have a psychological advantage with customers & more!

This Week in Startups

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Reframing Perspectives on Technology

This chapter delves into the art of reframing, using personal stories to illustrate how perceptions of costs can shift in the context of technology investments. It emphasizes the importance of understanding customer psychology and the human element of communication technology in making effective decisions.

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