Empathy and Emotional Intelligence in Business

Anna Blackburn is the first non-family member to run the jeweller Beaverbrooks. She’s also its first female managing director. And she’s more than doubled profits since she took the helm of the business.

Anna has done this by building on a foundation already in place at Beaverbrooks which has always invested in its people. But taking this ethos a step further has allowed her to prove that The Kindness Economy betters the bottom line. As one of the few non-owner interviewees that Mary has had on the podcast, it’s a great insight into the change someone can create in a business they didn’t start themselves.

Mary's new book, Rebuild: how to thrive in the new Kindness Economy is available to buy now.

To get in touch with team Portas, email us at: kindnesseconomy@portasagency.com

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