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Reinventing Telehealth: A Journey of Adaptation
This chapter chronicles the transformative evolution of a telehealth platform that pivoted to focus on AI-driven transcription services after initial setbacks. It highlights the challenges faced during product development and fundraising, illustrating how changing perceptions among doctors about technology opened new avenues for growth. The narrative emphasizes the importance of a product-led strategy in fostering innovation and enhancing user engagement in the competitive landscape of healthcare.